Aged care 101
We’ve partnered with Aged Care Steps, industry leaders in aged care advice, to give you and your and your family access to expert guidance on aged care.
Life
Did you know more than one in five Australians aged 16-85 experienced symptoms of mental illness in the past 12 months1? That’s over four million people.
Early intervention is crucial in the initial stages of a mental illness. But, according to the Australian Psychological Society, the wait to see a psychologist can often be between three and six months2.
If you’re not feeling like your best self, you’re not alone.
Mental health support is now available to you and your loved ones through one of our insurers, AIA Australia. This offer is available to HESTA for Mercy members whether you have insurance or not.
How does it work?
AIA Australia has teamed up with Online Psychologists Australia (OPA) to create My Psychologist. This portal gives you faster access to mental health treatment no matter where you live.
Through My Psychologist, you can:
- access a psychologist online
- pay a reduced gap fee through Medicare with a Mental Health Care Plan3
- extend this support to your immediate family members aged 13 years or over.
Terms and conditions apply (and are provided by OPA for your review during the appointment booking process). Any cost for third party services will be paid by you directly and cannot be deducted from your HESTA for Mercy account. HESTA does not receive commissions for the services.
How do I access My Psychologist?
Follow these steps to get help with My Psychologist:
- Visit onlinepsychologist.com.au/aia and select ‘Book online’ to choose from one of the many psychologists available.
- Select ‘Book an appointment’ and then select the 'My Psychologist Session' to make an appointment at your preferred date and time, including after-hours and weekends.
- Enter the access code AIAGROUP to ensure the session is discounted.
- Meet your psychologist online.
Need help accessing this offer? Call Online Psychologists Australia on 1300 450 431.
I need support in other areas
If My Psychologist doesn’t seem like a good fit for your situation, more help is available. We're proud to partner with Infoxchange, the not-for-profit behind Ask Izzy: a free directory that helps Australians find and access local support services.
Through Ask Izzy, you can search over 450,000 services, including mental health counselling, family violence support, financial assistance and much more.
Find support services outside of super with Ask Izzy.
1 Based on Australian Institute of Health and Welfare material: Prevalence and impact of mental illness, February 2024
2 Australian Psychologist Society, Australians need more help than ever, February 2022
3 Eligible cCustomers using a Mental Health Care Plan (MHCP) will pay a reduced gap fee of $60 per session whether this is for a General or Clinical Psychologist.
My Psychologist is a partnership between AIA Australia Ltd and HealthBright Operations Pty Ltd. Ask Izzy is owned and operated by Infoxchange ABN 74 457 506 140. Third-party services are provided by parties other than H.E.S.T. Australia Ltd and under the terms and conditions of those parties. H.E.S.T. Australia Ltd does not recommend, endorse or accept any responsibility for the products and services offered by third parties or any liability for loss or damage incurred as a result of services provided by third parties. You should exercise your own judgment about the products and services being offered.
you might also like
Mother's Day Classic
Image of HESTA CEO and employees at Mother's Day Classic
Check in on your super
It could be your biggest asset one day. Your online account lets you check your super balance, keep your account up to date and much more, 24/7.